Refund policy

You have 24hrs from delivery to contact us if your items arrived damaged. Please make sure to email us @pennysgems2021@gmail.com or you can also DM us @pennysgems on instagram.

Please include the following:

  • Order Number
  • A picture of the damaged items

we will contact you within 24hrs to start the process. 

If your order is incorrect please email us at pennysgems2021@gmail.com or DM us on instagram

Please include the following:

  • Order number
  • Photo of the items received

Thank you!

any additional questions please feel free to contacts us.

All items are Final Sale!

No returns or exchanges.